We are looking for a Restaurant Manager to join our team! The aim of the role is to deliver high quality food & beverages to customers, assisting to ensure that the overall business achieves its ultimate potential in that of sales and profitability through creating an environment for customers which is stylish, contemporary, offering high quality “modern” food & beverages with style.
About the Role
To ensure that all guests are welcomed at the door and seated quickly in a courteous, polite and helpful manner and address all guests in the correct manner with the correct title and tend to guests’ requirements promptly.
To proactively promote and exceed agreed KPI’sSales:
– Drink Margin
– Labour percentage
– Training of new employees
– Work effectively to budgets set
– Health and safety audits
– Tasks set by operations management team
To be fully converse with the Restaurant operation and to efficiently manage the operation of all shifts.
To take a keen interest in the current business situation and to bring in sound ideas to increase profit, decrease spending, up selling orders and maximising guests spend where possible.
To understand the opening and closing of tables, preparing of bills for cash and credit payment, moving tables, splitting tables, database build and management of back of house applications.
To efficiently administer and action the daily mail, guest report lists, staff rotas, holiday forms and other paperwork that is required to ensure accurate notes are kept and are accessible.
To effectively communicate with the other departments and colleagues, suppliers and contractors to ensure that all information is communicated to the right addressee.
To communicate with Head Chef on particular guests’ requirements, and maintain a close and professional working relationship with the kitchen at all times.
Safety of the working environment in the department is maintained.
A briefing is held on a daily basis and important events are communicated to all employees.
To be actively involved in all staff related issues and to handle them in a professional manner.
Responsible for all departmental induction training and on the job training of new members of staff and also newly promoted staff.
Assist in conducting appraisals.
To understand the need for training and development of all individuals and to take a proactive approach in training employees on their responsibilities regarding Fire, Health and Safety and Food Hygiene.
Any other reasonable duties as requested by the Owner.